Website Terms and Conditions of Use

Who we are

Manchester Grief Coach is a trading style of High Peak Pro Ltd, a grief coaching business offering the Life After Loss programme, delivered by a certified STILL Method coach. The STILL Method's training is dual-accredited by ACCPH and IPHM.

Use of this website

• The Site is provided for general information about our services and to allow visitors to make enquiries or bookings.
• You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, the Site by anyone else.
• You must not misuse the Site by knowingly introducing viruses, trojans, or other malicious material, or by attempting to gain unauthorised access to the Site, the server on which it is hosted, or any connected system.

Nature of the content

Content on this Site is provided for general information only and does not constitute professional, medical, or therapeutic advice.

Nothing on this Site is a substitute for emergency support. If you are in crisis or at risk of harm, please contact emergency services (999) or a crisis line such as Samaritans (116 123) immediately.

We take reasonable care to keep information on the Site accurate and up to date, but we make no warranties, express or implied, about its completeness, accuracy, or suitability for your circumstances.

Intellectual property

Unless otherwise stated, all content on the Site (including text, graphics, logos, images, and the "Manchester Grief Coach" name and branding) is owned by or licensed to High Peak Pro Ltd and protected by copyright and other intellectual property laws.

You may view and print pages from the Site for your own personal, non-commercial use. You must not reproduce, republish, distribute, or otherwise use any content from the Site for commercial purposes without our prior written consent.

The STILL Method and associated materials referenced on this Site are the property of their respective owner(s) and are used under licence/accreditation.

Links to other websites

The Site may contain links to third-party websites (for example, crisis support organisations). These links are provided for your convenience. We have no control over the content of external sites and accept no responsibility for them or for any loss or damage arising from your use of them.

Availability of the Site

We aim to keep the Site available at all times but do not guarantee uninterrupted or error-free access. We may suspend, withdraw, or restrict access to all or part of the Site for business or operational reasons at any time without notice.

We are not liable if, for any reason, the Site is unavailable at any time or for any period.

Limitation of liability

To the extent permitted by law, we exclude all liability for any loss or damage arising from your use of, or inability to use, the Site, including any reliance placed on its content.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under English law.

This section does not affect the separate terms governing liability for the Life After Loss programme itself, which are set out in our Client Booking Agreement.

Privacy and cookies

Our use of any personal data you provide through the Site (for example, via a contact or enquiry form) is governed by our Privacy Notice, available on the Site.

Changes to these terms

We may update these terms from time to time to reflect changes to the Site or to legal requirements. The current version will always be available on this page, and continued use of the Site after changes are posted constitutes acceptance of the updated terms.

Governing law

These terms are governed by the law of England and Wales, and any disputes relating to the Site will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

Questions about these terms can be sent to steve@manchestergriefcoach.com.